Amtrak passengers no longer need to have a printed ticket in Michigan. The rail line has begun accepting eTickets on all of its lines in the state, starting now. The eTickets give people the convenience of just showing the screen of their smartphone to the conductor to get on, and also allows you to print the ticket at home and bypass the ticket counter at the station if you still like having something tangible in your hands. Amtrak tested the service on five routes before rolling it out nationwide today. They found the lines shortened up at ticket counters and fewer people lost their tickets. Officials say the eTickets will result in more safety on the trains and help Amtrak deliver better customer service and save money at the same time. The industry has relied on paper tickets and having conductors punch them for over 120 years.
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